FAQ I Custom Built
Here's a list of our most frequently asked questions! If this list doesn't provide you with the answer you need, give any of our stores a call.
Bring your items to Media Reload and we will give you a cash offer or store credit offer. You can decide which offer best suits you. There is no obligation if you decline the offer and choose to keep your items. You must be at least 18 years of age to sell items and have current identification. You will need to sign a disclaimer stating the items that you sell to Media Reload are yours to sell.
The amount we pay depends on a few variables. The condition of the item, our current stock of the item, the demand for the item, and our ability to sell the item. We make an offer on most items brought in but we do reserve the right to pass on an item if it is not something we want or it doesn't meet our standard of condition.
Yes, Media Reload offers a 10% off "Heroes Discount" for military (active and veterans), police, firefighters, and EMS personnel with valid identification. We are so thankful for all you have done and continue to do!
Yes, just bring them in for your offer. We scan them into our software and if it is still an edition that is currently in use we will make you an offer.
Yes, as long as they are in good working condition.
Yes, everything that you purchase at Media Reload is guaranteed to play like new. Just hold on to your receipt as it has the full return policy and must be provided for returns.
10 AM to 9 PM Monday through Saturday* 11 AM to 7 PM Sunday* *Major holidays may effect store hours.
Yes, we offer disc resurfacing. Bring your damaged discs in and our specialists will check them out and if they are not cracked or too deeply gouged we will resurface them for a nominal fee. If you have a large amount of discs we offer volume discounts. We also repair all consoles, controllers, Tablets, Phones, Computers and More! Contact the Saginaw location for details: 989-249-068
No, unfortunately, we do not buy VHS tapes.
Yes, we buy both! Just bring them in for your offer!